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Product How it works Security Guide Support

Elyno support

Tell us what happened.

Ask a question, suggest an improvement or report an error. Include the steps that led to the issue and the device you used.

Feedback form

How can we help?

The form opens your email application with a prepared message to Elyno support.

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Request type Platform

Subject Message I agree that Elyno may use these details to answer and resolve this request.

Submitting opens your email application. The website itself does not store the form contents.

Direct contact

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Support hours: Monday–Friday, excluding public holidays

We prioritise account access, data loss and security reports. Response time depends on the current queue.

For a faster answer

Include the Elyno account email, device model, operating-system version, app version and the exact steps before the issue.

Never send secrets

Do not send your password, OpenAI key, full payment-card number or one-time security codes. Redact unrelated personal data from screenshots.

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